Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email, phone number, date of birth)
• Profile information (photos, bio, flame type, intentions)
• Vault content (voice notes, videos, text)
• Messages and communications with other users
• Location data (with your permission)
• Payment information (processed securely by Stripe)

2. How We Use Your Information

• To provide and improve our service
• To match you with compatible users
• To send notifications about matches and messages
• To process payments and subscriptions
• To ensure safety and prevent fraud
• To respond to your requests and support needs

3. Information Sharing

We do not sell your personal information. We may share information:

• With other users as part of the service (your profile, vault content)
• With service providers who help us operate the platform
• When required by law or to protect our rights
• In connection with a business transfer or merger

4. Your Privacy Controls

You have control over your information:

• Toggle visibility settings (online status, distance, age)
• Choose who can open your vault (all users or premium only)
• Block users who you don't want to interact with
• Download your data anytime
• Delete your account and all associated data

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security audits.

6. Data Retention

We retain your information while your account is active. When you delete your account, we remove your personal data within 30 days, except where retention is required by law.

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. You can manage cookie preferences in your browser.

8. Children's Privacy

Twin Flame is not intended for users under 18. We do not knowingly collect information from children. If we learn we have collected such information, we will delete it.

9. Contact Us

If you have questions about this Privacy Policy, contact us at [email protected]